Refund Policy
30-Day Money-Back Guarantee
We want you to love Brizé. If you're not satisfied, you may request a return within 30 days of receiving your order.
Eligibility
To be eligible, items must be unused and in their original condition and packaging. Proof of purchase is required.
How to Start a Return
Email us at getbrize@gmail.com with your order number and reason for the return, and we'll send you instructions.
Refunds
Once your return is received and inspected, we'll notify you of approval. Approved refunds are issued to your original payment method within 5–10 business days.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or defective.
Damaged or Defective Items
If your item arrives damaged or faulty, contact us within 48 hours of delivery with photos and we'll make it right.